Jobber vs QuickBooks Online: Which Software is Best for You?

Jobber and QuickBooks are popular software-as-a-service (SaaS) tools for small businesses and agencies today. The main difference between Jobber and QuickBooks is that the former is used primarily for field service operations, while QuickBooks is an accounting software for expense tracking and creating financial reports, such as accounts receivable, balance sheets, cash flow statements, etc.

However, you might be curious about which software best suits your business needs. This guide will compare Jobber vs QuickBooks Online in terms of their main features, pricing, ease of use, and other factors to help you determine which service is worth investing in for your small business.

Read on to know more.

Jobber vs QuickBooks Online: An Overview

Jobber

Jobber is a field service management software that helps businesses manage operations, streamline specific aspects of their business, and enhance customer service. It’s mainly used by contractors and businesses whose employees are involved in service trade-related industries, such as landscaping, plumbing, heating, ventilation, and air conditioning (HVAC), and more.

The platform helps you manage clients, track employees’ scheduling, create invoices, and automate billing processes. It also has built-in customer relationship management (CRM) software for client communication and gaining more customers.

QuickBooks Online

QuickBooks is a premier accounting software for businesses of multiple sizes and various industries. It helps track financial data, create invoices, and perform bookkeeping tasks. It’s also primarily used in generating accounting reports, like balance sheets, income statements, profit-and-loss statements, etc.

The platform integrates with several platforms for payment processing, CRM, e-commerce, and inventory tracking services. QuickBooks also has automation tools for several accounting tasks (e.g., invoice reminders and bank reconciliation) and time-tracking features through QuickBooks Time.

Jobber vs QuickBooks Online: Side-by-Side Comparison

Key Features

Invoicing Tools

Jobber
Jobber offers easy-to-use invoicing tools to create personalized invoices with your branding, contact information, and essential details. Users can automate invoicing by sending batch invoices or invoice reminders when the job has been completed or on a specific date. You can also send customized invoice follow-ups to customers, reminding them of their overdue payments.

QuickBooks Online
Invoicing on QuickBooks is more automated than ever. Their tools directly populate customer information on each invoice; you can also customize the invoices, like inserting your company’s brand images and colors. You can send invoices to your clients automatically on a recurring arrangement or manually.

Reporting and Analytics

Jobber
With Jobber, you can access over 20 built-in reports to keep you on track of your business’s expenses, team efficiency, and client relationships. It includes financial transactions, projected income on projects, invoice reports, aged receivables, and more. You can also sync your financial data to QuickBooks to complete accounting tasks without manual entry.

QuickBooks Online
QuickBooks offers built-in accounting reports, like the trial balance, tax reports, and general ledger. You can set up reporting schedules on the platform to receive reports at a specific time, date, and frequency (e.g., daily, weekly, monthly). The platform also has robust data visualization tools to help you create custom reports.

Jobber – Additional Features

Field Service CRM
Jobber’s customer relationship management (CRM) tool allows you to save and manage client profiles, including past jobs, communication history, and more. Team members can access necessary job details through the CRM to complete their work efficiently. The tool also lets you manage and track activity with your leads, whether in your office or the field.

Online Booking

Jobber lets you create an online booking platform for your business so customers can quickly request your services. You can set job descriptions of what your services include, set estimated prices, and job duration. You can also create automated schedules to control how soon a client can book you, the time between appointments, and when booking slots are offered.

Service Scheduling and Dispatching
After a customer books a job, you can easily create its schedule and assign it to your team members’ calendars. Jobber lets you plan out client visits via a map and find the most fuel-efficient route for efficient scheduling; you can track your members’ location data through GPS. You can also inform them about job changes through push notifications.

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QuickBooks Online – Additional Features

Expense Tracking
QuickBooks allows you to track and categorize your business expenses automatically, and you can create custom rules that the platform follows. The platform can set tax categories for your business so you can properly manage tax-related expenses and maximize deductions. Also, the platform lets your accountant visualize expenses through multiple financial reports, such as profit-and-loss reports, cash flow statements, etc.

Receipt Capture
QuickBooks handles receipt capture as part of expense tracking. You can take photos of your receipts through the platform’s mobile app and attach them to your transactions. This lets you store them digitally and eliminates the hassle of sorting out paper receipts. You can also attach receipts to client invoices to bill them for expenses incurred.

Note: Receipt capture is only available in QuickBooks Advanced, which costs $100/mo. For a cost-effective and automated expense tracking solution, you can consider Envoice. It has a more capable receipt tracking system, which applies human-in-the-loop review and corrections with ExactExtract if needed, ensuring 99% accuracy. Register now for a free trial.

Workflow Automation
QuickBooks offers tools to automate primary accounting tasks, like payment reminders, bill payments, and recurring invoices. You can connect your bank accounts to the platform to let it automatically categorize transactions from your debit and credit cards. Most of the time, QuickBooks populates data automatically, eliminating potential mistakes from manual data entry.

Ease of Use

Jobber
Jobber has an intuitive dashboard to view your schedule, clients, quotes, jobs, requests, and invoices. The platform’s Calendar view lets you easily manage your daily appointments, communicate with your clients, and view upcoming online bookings. Overall, its interface is straightforward, with labeled tabs and menus, helping users navigate through the platform with ease.

QuickBooks Online
QuickBooks has a comprehensive user interface, which can be overwhelming for users without accounting experience. However, it has an easy-to-use dashboard with built-in data visualization tools, which shows you an overview of your income, expenses, sales over time, and profit-and-loss data. Creating invoices on the platform is easy; you can pick from several templates and customize using your brand image and invoice information.

Job Costing

Jobber
Jobber offers job costing tools that help you calculate profitability for your field service jobs. The platform provides real-time profit margin tracking, automatically updating when job costs are changed and added. It also lets you manage labor costs and automatically track your team’s time through location timers.

QuickBooks Online

QuickBooks Online’s job costing tools allow you to track work-related expenses, time spent, and estimated income for each job through smart dashboards. The platform provides an hourly cost rate calculator, helping you create labor cost estimations. QuickBooks also includes profitability forecasting and smart budget oversight for your upcoming projects.

Integrations

Jobber
Jobber offers integrations with several third-party platforms, including marketing tools like Zapier, Mailchimp, Google Ads, and NiceJob. The platform also supports integrations for processing payments, such as Stripe, PayPal, Square, and Authorize.net, allowing you to get paid efficiently. It also supports integration with QuickBooks, letting you import financial data to the platform and complete accounting tasks.

QuickBooks Online
Compared to Jobber, QuickBooks has more diverse integration support with over 750 apps. This includes POS services, e-commerce tools, CRM software, and payroll services. Some of its popular integrations include Amazon Business, Square, PayPal, Shopify, WooCommerce, QuickBooks Time, and SOS Inventory.

Pricing

Jobber
Jobber offers three tiers for its paid plans: Core ($69 monthly for one user), Connect ($169 monthly, up to three users), and Grow ($349 monthly, up to 15 users). These plans include the platform’s key features, such as creating invoices and quotes, scheduling and dispatching tools, a 24/7 client self-service hub, and digital payment processing (fees starting at 2.7% + 30 cents). Jobber also offers a 14-day free trial and discounts for annual payments.

QuickBooks Online
QuickBooks has the following paid plans: Simple Start ($30/mo.), Essentials ($60/mo.), Plus ($90/mo.), and Advanced ($120/mo.). All plans include the platform’s main accounting features, 24/7 live rep and email support, and integrations; add-ons like Live Bookkeeping and payroll services are sold separately. The platform offers a 30-day free trial on all plans and discounts for your first purchase.

Who is it For?

Jobber
Jobber is an excellent platform for service-based businesses and agencies looking for a field service, financial management, and CRM solution under one platform. These include businesses in the services trade industry (e.g., HVAC, plumbing, roofing, painting, etc.) and have a mobile workforce. The platform can also help companies with invoicing, online scheduling, and accounting automation through its QuickBooks integration.

QuickBooks Online

QuickBooks is ideal for businesses needing basic and advanced accounting features, including invoice creation, financial reporting, expense tracking, and bookkeeping practices. Besides being a great fit for small businesses, QuickBooks offers multiple product editions and add-ons, which you can avail of depending on your business’s industry and needs.

Claim to Fame

Jobber
Jobber’s service scheduling and dispatching features set it apart from other field service and work management software. It provides a streamlined way of completing service jobs by letting you manage customer bookings, job scheduling and dispatch, and work order management. This allows you to get paid seamlessly while making your customers happy.

QuickBooks Online
QuickBooks has superb automation features that easily compete with other accounting software today. The platform uses AI and machine learning in its new tools, allowing it to categorize expenses and learn your spending habits automatically. The platform also supports automation for several tasks, like payment reminders, recurring invoices, and bank reconciliation.

Conclusion

Jobber is a superb field service management software for businesses looking for a solution to scheduling, workforce dispatching, invoicing, and client communication and management. It allows you to manage online bookings, efficiently assign jobs based on a team member’s location, and manage your clients through its built-in CRM. The platform also has a self-serve client portal where clients can request jobs, approve quotes, view work history, and complete their payments.

QuickBooks, on the other hand, is an excellent choice for startups, SMBs, and large businesses needing a budget-friendly accounting software. It offers tools for expense tracking, invoicing, reporting and analytics, project costing, and workflow automation tools. The platform also supports integrations with over 750 apps, including email marketing tools, payment processing services, CRM software, time tracking tools, and more.

In addition, Jobber lacks the necessary tools for accounting, in-depth financial reporting, and payroll processing. If you’re shifting to QuickBooks and need pre-accounting software to keep your bookkeeping tasks accurate, try out an add-on like Envoice. It simplifies pre-accounting processes and integrates with notable accounting services like QuickBooks, Xero, and Sage 50 accounting.

Want to learn more about how Envoice can streamline your pre-accounting tasks? Check out its core features and say hello to error-free bookkeeping tasks today!